Frequently Asked Questions

Q1: What is the difference between fresh and frozen meals?

(FAQs)

Fresh Meals: You can keep fresh meals in the fridge for up to 1 week.

Frozen Meals: Meals that are frozen can stay good in the freezer for up to 3 months. But the sooner you finish your meals, the better. We got weekly meals, so you can order your favourites again.

Our meals come in different sizes, depending on the dish. We use containers between 750ml and 1000ml.

First, defrost your frozen meal in the fridge overnight. Then, reheat it in the microwave for up to 5 minutes, checking and stirring every minute.

Fresh Meals: Fresh meals are super convenient. No need to defrost—just heat them up in the microwave or on the stove, and they’re ready to eat! Plus, if you want, you can freeze them for later. Fresh meals are perfect for when you need something quick and easy. Most of our clients prefer this option too.

Frozen Meals: Frozen meals need a bit more planning. You should defrost them in the fridge the night before for the best taste. They can stay in the freezer for up to three months, making them great for stocking up. Just be patient and you'll have a tasty meal ready when you need it.

Q2: How long can I keep meals in the fridge or freezer?

Q4: What is the size of your meals?

Q3: How long should I reheat my frozen meals in the microwave?

Frequently Asked Questions

Q5: Do you have gluten-free meals?

(FAQs)

We also offer gluten-free meals, depending on the weekly menu. You will see a gluten-free text in every meals under this category

Q6: Can I use my own reusable food container?

A big yes. You can include in your note that you will provide your own food container. We will send you a message either via Messenger or email to arrange this.

Q7: Do you deliver? When is delivery?

Yes, we do! Delivery fees vary by area. We deliver every Monday between 9:30 AM - 12:00 PM and after 5 PM. Then for personal pick-up also happens every Monday between 4 PM - 6 PM.

Q8: I'm ready to order. How do I start?

To order, we have two options that you can do: One, easily choose your meals via our website or manually order by sending us a message in our Facebook page.

Q9: What is GCCC licensed and approved mean?

In Australia, earning your customers' trust and building a reputable business starts with ensuring your kitchen is licensed and approved by the Gold Coast City Council (GCCC). At Homemade by Taylors, our home-based kitchen meets these safety standards, ensuring that every meal we prepare is safe and reliable for our customers.

Frequently Asked Questions

Q1: What is the difference between fresh and frozen meals?

(FAQs)

Fresh Meals: Fresh meals are super convenient. No need to defrost—just heat them up in the microwave or on the stove, and they’re ready to eat! Plus, if you want, you can freeze them for later. Fresh meals are perfect for when you need something quick and easy. Most of our clients prefer this option too.

Frozen Meals: Frozen meals need a bit more planning. You should defrost them in the fridge the night before for the best taste. They can stay in the freezer for up to three months, making them great for stocking up. Just be patient and you'll have a tasty meal ready when you need it.

Q2: How long can I keep meals in the fridge or freezer?

Fresh Meals: You can keep fresh meals in the fridge for up to 1 week.

Frozen Meals: Meals that are frozen can stay good in the freezer for up to 3 months. But the sooner you finish your meals, the better. We got weekly meals, so you can order your favourites again.

Q3: How long should I reheat my frozen meals in the microwave?

First, defrost your frozen meal in the fridge overnight. Then, reheat it in the microwave for up to 5 minutes, checking and stirring every minute.

Q4: What is the size of your meals?

Our meals come in different sizes, depending on the dish. We use containers between 750ml and 1000ml.

Frequently Asked Questions

Q5: Do you have gluten-free meals?

(FAQs)

We also offer gluten-free meals, depending on the weekly menu. You will see a gluten-free text in every meals under this category

Q6: Can I use my own reusable food container?

A big yes. You can include in your note that you will provide your own food container. We will send you a message either via Messenger or email to arrange this.

Q7: Do you deliver? When is delivery?

Yes, we do! Delivery fees vary by area. We deliver every Monday between 9:30 AM - 11:30 AM and after 5 PM. Then for personal pick-up also happens every Monday between 4 PM - 6 PM.

Q8: I'm ready to order. How do I start?

To order, we have two options that you can do: One, easily choose your meals via our website or manually order by sending us a message in our Facebook page.

Q9: What is GCCC licensed and approved mean?

In Australia, earning your customers' trust and building a reputable business starts with ensuring your kitchen is licensed and approved by the Gold Coast City Council (GCCC). At Homemade by Taylors, our home-based kitchen meets these safety standards, ensuring that every meal we prepare is safe and reliable for our customers.